Privacy Policy

This Privacy Policy ("Policy") outlines how Crown & Valor ("Company", "we", "us", or "our") collects, uses, and protects your information when you visit our website, www.crownandvalor.com ("Site"). By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

To provide you with our products and services, we may collect the following types of personal information:

Personally Identifiable Information:

Name (first and last)
Shipping and billing address
Email address
Phone number
Social media handles (if voluntarily provided)

Payment Information:
If you make a purchase, we collect billing details, including credit/debit card information, to process your transaction securely.

Demographic and Interest Data (non-identifiable):

Age
Gender
Household income range
Shopping interests

We only collect personal information that you voluntarily provide to us, such as when you:

Create an account
Place an order
Subscribe to our newsletter
Participate in a promotion
Contact us directly

We may also collect non-personal or aggregated data to better understand customer behavior and improve our offerings.

2. How We Use Your Information

Crown & Valor uses your information to:

Fulfill your orders and provide customer support
Personalize your shopping experience
Send updates, order confirmations, or account notifications
Communicate promotional offers or new product announcements (you may opt out at any time)
Improve our website, services, and user experience
Comply with legal requirements and protect our rights

We may use your information for other purposes disclosed to you at the time we collect it, with your consent.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties.

We may share your data with trusted service providers who help us operate our business (e.g., shipping partners, payment processors, email marketing platforms). These partners are contractually obligated to keep your information secure and use it only for the services they provide on our behalf.

We may disclose your information:

If required by law or legal process
To protect the rights, property, or safety of Crown & Valor or others
As part of a business transfer (e.g., merger, sale, or acquisition)

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

Remember your preferences
Personalize content and ads
Analyze traffic and usage patterns

You can choose to accept or decline cookies via your browser settings. Please note that disabling cookies may impact your ability to use certain features on our site.

5. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We take data security seriously and implement measures such as SSL encryption to protect your personal information. However, no internet transmission or storage method is 100% secure. By using our site, you acknowledge the inherent risks associated with online data transmission.

7. Your Rights & Data Deletion

You have the right to request deletion of your personal data. Upon receiving a verifiable request, we will:

Remove your personal information from our records
Instruct any service providers to do the same

Exceptions: We may retain certain data as permitted or required by law, such as for:

Order fulfillment and warranty obligations
Fraud prevention and security
Internal analytics
Legal compliance

8. Children’s Privacy

Crown & Valor does not knowingly collect personal information from children under 13. If you are under 13, please have a parent or guardian contact us or assist you in using the site.

9. Email Communications

From time to time, we may send you promotional or service-related emails. You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of our emails or replying with “STOP.”

We may receive notification when you open our emails or click links within them to help us improve future communications.

10. Data Storage

Your data may be stored on secure servers provided by reputable third-party hosting partners.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we do, we’ll update the effective date at the top of this page and notify you where appropriate.

12. Contact Us

If you have any questions or concerns about this Policy or how we handle your information, please reach out:

Crown & Valor
[Your Address Here]
Email: [info@crownandvalor.com]
Phone: [Insert phone number]